This Privacy Policy explains the general principles for protecting the privacy of users who visit the meltemayran.com website.
For detailed information on how personal data are processed under the Turkish Personal Data Protection Law No. 6698 (KVKK), you can also read our Privacy Notice on the Processing of Personal Data.
1. Our Approach to Privacy
Through the website, we aim to process only the data needed to provide the service, respond to contact requests, operate the website securely and fulfil the relevant legal obligations.
Our basic approach is not to collect unnecessary personal data from users, and to process personal data only in a way that is limited to the purpose.
2. Health Information
Health data are a special category of personal data.
The general contact form on the website is not designed to collect health information. We therefore ask our users not to write illnesses, diagnoses, medication use, medical history, laboratory results or similar detailed health information in the contact form.
Health data that become necessary in the course of providing healthcare services are processed under separate procedures, within the framework of the relevant health legislation and the provisions of KVKK on special categories of personal data.
Contact made through the website is not, on its own, a substitute for a medical assessment, diagnosis or treatment.
3. Contact Forms
Information you share through the contact form, such as your name, phone number and message, may be used only to assess your request, get back to you and, where necessary, manage the appointment process.
This information is not used for advertising or marketing purposes unless there is a legal basis for doing so.
Where commercial electronic messages need to be sent, the required consent procedures are applied separately under the relevant legislation.
4. Technical Data and Security
To keep the website secure, limited technical data such as IP addresses, access times, and error and security logs may be processed.
To prevent personal data from:
- being accessed by unauthorised persons,
- being unlawfully altered,
- being lost,
- being disclosed or misused,
reasonable technical and administrative security measures appropriate to the nature of the processing activity are implemented.
However, no method of data transmission over the internet can be guaranteed to provide absolute security.
5. Third-Party Services and External Links
The website may contain links to third-party websites and services, such as maps, videos, scientific sources, social media, messaging or similar services.
When you go to a third-party platform through these links, that platform may also process personal data separately under its own privacy and data processing policies.
In particular, if you choose to use WhatsApp or similar external communication services, we recommend that you bear in mind that the service provider’s own privacy terms may also apply.
We are not responsible for the content of external websites or for their independent data processing activities.
6. Cookies
The website may use technically necessary cookies and, depending on your preferences, analytics, functional or other cookies.
Non-essential cookies that require explicit consent are not activated without your consent.
You can find detailed information about the types, purposes, providers and retention periods of the cookies used in our Cookie Policy, and change your preferences at any time.
7. Children’s Privacy
The website has been prepared for general information purposes and is not intended to collect personal data directly from children.
Where healthcare services or an appointment process need to be carried out on behalf of a child, we act in accordance with the relevant legislation and the authority of the parent or legal representative.
8. Medical Content Disclaimer
The medical content on this website is intended for general information.
This content does not constitute:
- an individual medical assessment,
- a diagnosis,
- a treatment recommendation,
- a prescription,
- a consultation or
- a decision that a particular treatment is suitable for you
and should not be construed as such.
Whether a treatment is suitable can be determined only by assessing the following together: the person’s medical history, current condition, expectations and risk factors, and a consultation with a doctor.
The results of medical treatments can vary from person to person.
9. Changes to This Policy
This Privacy Policy may be updated in line with technical changes to the website, our personal data processing procedures or changes in legislation.
The current policy is published on the website.
10. Contact
For any questions about our privacy practices:
Dr. Meltem AyranTeşvikiye Mah. Teşvikiye Cd. No: 24 D: 8, Şişli, Istanbulinfo@meltemayran.com.tr
You can contact us using the details above.