Privacy Notice on the Processing of Personal Data

1. Data Controller

Your personal data is processed under KVKK by the following, in the capacity of data controller:

Dr. Meltem AyranAddress: Teşvikiye Mah. Teşvikiye Cd. No: 24 D: 8, Şişli, IstanbulEmail: info@meltemayran.com.tr

Processing is carried out within the scope explained below.

2. Which Personal Data Is Processed?

In connection with your use of the website or your contacting us, the following personal data may be processed:

• Identity data: first name and surname;
• Contact data: telephone number, email address;
• Request and communication data: information contained in the contact form or in messages you send to us;
• Transaction security data: IP address, date and time of access, system and security logs;
• Website usage data: technical information obtained through cookies and similar technologies, depending on your preferences and permissions.

The contact form on the website does not request detailed information about your state of health, your diagnoses, the medicines you use, your previous procedures or similar health data.

Please do not share your health information, which is a special category of personal data, in the contact form.

Health data and other special categories of personal data obtained during consultation, diagnosis, treatment or the provision of other healthcare services are processed separately, under Article 6 of KVKK and the relevant health legislation. A separate privacy notice is provided to the data subjects concerned for these processes.

3. For What Purposes Is Personal Data Processed?

Your personal data may be processed for the following purposes:

• Receiving and responding to the questions and requests you send us;
• Contacting you in line with your request;
• Managing the appointment process if you request an appointment;
• Ensuring the security and technical operation of the website;
• Detecting and preventing errors, misuse and security breaches;
• Responding to lawful requests from competent public institutions and organisations;
• Fulfilling legal obligations and, where necessary, establishing, exercising or protecting a right.

Processing is limited to these purposes.

Your personal data is not used in any way that is incompatible with the purposes stated here.

4. Legal Grounds for Processing Personal Data

Depending on the processing activity carried out, your personal data is processed on the basis of the conditions for processing personal data set out in Article 5 and, where necessary, Article 6 of KVKK.

With regard to responding to contact and appointment requests, legal grounds such as the following may apply: the processing being directly related to the formation or performance of a contract; the data controller being able to fulfil its legal obligation; the establishment, exercise or protection of a right; and the legitimate interest of the data controller, provided that this does not harm the fundamental rights and freedoms of the data subject.

If a personal data processing activity requires your explicit consent, that explicit consent is requested separately from this privacy notice, in relation to a specific matter and in a way that allows you to give it of your own free will.

5. Method of Collecting Personal Data

Your personal data may be obtained through the following channels:

• Contact and appointment forms on the website;
• Telephone and email communication;
• Third-party messaging services, if you choose to use them;
• Website servers and security logs;
• Cookies and similar technologies.

Through these channels, personal data is obtained by electronic means.

6. Transfer of Personal Data

Only to the extent required by the relevant operation and in accordance with the conditions set out in KVKK, your personal data may be transferred to the following recipients:

• Website, hosting, email, information technology and technical support service providers;
• Appointment or communication infrastructure service providers;
• If you give permission in the cookie panel, measurement and advertising service providers (Google, Meta) in relation to the use of the website;
• Legal, accounting and similar professional advisers;
• Public institutions and organisations authorised by law, and judicial authorities.

Any such transfer is made only to that extent and under those conditions.

Personal data is not transferred abroad unless the necessary legal conditions are met.

7. Retention of Personal Data

Your personal data is retained for the period required by the purposes of processing, limited to the statutory retention periods that must be applied under the relevant legislation.

If the purpose of processing and the relevant legal ground cease to exist, your personal data is erased, destroyed or anonymised in accordance with KVKK and the relevant legislation.

8. Your Rights Under KVKK

Under Article 11 of KVKK, you have the rights of a data subject, including the right to learn whether your personal data is processed; to request information about it if it has been processed; to learn the purpose of processing and whether the data is used in line with that purpose; to request the correction of data processed unlawfully or incompletely; and to request its erasure or destruction under the conditions set out in the Law.

You can send your applications concerning your rights through the following contact details:

Address: Teşvikiye Mah. Teşvikiye Cd. No: 24 D: 8, Şişli, IstanbulEmail: info@meltemayran.com.tr

You can submit them in accordance with the methods set out in the Communiqué on the Principles and Procedures for the Request to Data Controller.

To verify your identity, only the information necessary for assessing the application may be requested.

9. Updates

This Privacy Notice may be updated in line with changes that may occur in our personal data processing activities or in the relevant legislation.

The current version is always published on the website.